(Date of Last Revision: April 27, 2022)
The RAMS mobile application and website (the “App”) and the associated RAMS Services are owned and operated by RESOURCE ASSET MANAGEMENT SERVICES LLC (collectively, “RAMS,” “we,” or “us”). The App provides asset data collection and reporting services (the “Services”).
We collect your information only when you provide it to us and when you use the App and Services. We do not sell or rent your information to third parties.
Information We Collect
When you use the App and Services, we collect certain personal information and non-personal information to allow us to provide you the Services. This information includes the following:
- Account Information: your name, email address, username, password, and similar information.
- Usage Information: device type, identification number, and other device information, web log information, browser type, the pages you accessed on the App, the time of your use of the App, geolocation information that identifies your location while using the App, and other similar usage information.
How We Use Your Information
We use your personal information to provide you the Services and facilitate your experience on the App. We may use your personal information to:
- Provide you the Services and receive and respond to your inquiries about data, services, or support,
- Process transactions that you engage in through the App and Services and to send you notices about your transactions or your activity on the App and in connection with the Services,
- Resolve login and data issues, and troubleshoot problems,
- Customize, personalize, and improve our services and the content and layout of the App,
- Prevent potentially fraudulent, prohibited or illegal activities, and enforce any User Agreement with you,
- Perform other duties in connection with your use of the App and Services as required by law.
Information We Collect
When you use the App and Services, we automatically collect and use Usage Information in order for us to track your movement on the App to improve our layout and page arrangement; obtain information on your browser type to ensure our App remains compatible with the browsers used by our customers; and improve your experience with our Services.
We may use non-personal information collected from you to (i) provide the App and Services to you, (ii) improve the performance of the App and Services, (iii) improve the functionality or layout of the App, (iv) develop new services and ideas, (v) better administer and troubleshoot RAMS’s systems
Information Sharing and Disclosure
We may share your personal information with service providers that perform tasks on our behalf related to our business, such as data request services, analytical services, or customer service services.
We may disclose your personal information as required or appropriate by law, including to comply with legal process and to respond to requests from public and government authorities; to enforce our terms and conditions, including investigations of potential violations thereof; to detect, prevent, or otherwise address fraud, security, or technical issues; and to protect our operations.
We may otherwise share or disclose your personal information with your consent.
Your personal information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding.
RAMS does not sell your personal information to third parties or otherwise share your personal information with third parties for their promotional or marketing purposes.
You may limit collection of certain of items of your personal information by not sharing it with us. However, it is important to remember that if you limit the collection of your information, the Services may not function properly, and we might not be able to respond to your questions.
We use “cookies,” a small text file transferred to your device, along with similar technologies (e.g., internet tag technologies, web beacons, embedded scripts) to help provide you a better, more personalized user experience. These technologies are used to:
- Make the user experience more user friendly;
- Validate your identity or for other fraud protection purposes;
- Remember your preferences (e.g., browsing language, usage preferences); or
- Help us understand and improve how visitors use our website, including which of our pages and products are viewed most frequently.
Although not all cookies and similar technologies that we use are required for you to use the App and Services, disabling these technologies altogether may prevent the Services from working properly and disable features that allow you to take full advantage of the Services we offer.
The Options/Settings section of most internet browsers will tell you how to manage the cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings.
- Google Analytics:
Do Not Track
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the website does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.
Links to Social Media and other Sites and Services
We maintain reasonable technical safeguards to protect the security, integrity, and privacy of your personal information, including employing physical, electronic and procedural safeguards in compliance with applicable U.S. federal and state regulations. However, no method of Internet transmission or electronic storage is 100% secure or error-free, so it is never possible to guarantee absolute security. Accordingly, we urge you to take adequate precautions to protect your personal information as well, including never sharing your RAMS account information and password with others.
Notice to California residents
Notice to Utah residents
We do not disclose your personal data to any third party for such third party’s direct marketing purposes.
Notice to Nevada Residents
Nevada law allows Nevada residents to opt-out of the sale of certain types of personal information. Subject to several exceptions, Nevada law defines “sale” to mean the exchange of certain types of personal information for monetary consideration to a person for the person to license or sell the information to additional persons. We do not currently sell personal information as defined in the Nevada law. However, if you are a Nevada resident, you still may submit a verified request to opt-out of sales and we will record your instructions and incorporate them in the future if our policy changes. Opt-out requests may be sent to Support@Ramsllc-us.com.
Commitment to Children’s Privacy
In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C., §§ 6501-06 and 16 C.F.R., §§ 312.1-312.12, this website does not collect information from children under thirteen (13) years of age, and we do not intentionally collect information from persons under thirteen (13) years of age. Use of the Services is limited to users that are eighteen (18) years of age and older. By using the Services, you represent that you are eighteen (18) years of age or older.
Policies of Other Websites